Frequently Asked Questions (FAQ)

CAMPR goal is it to deliver a software that has both – a comprehensive, standardized software that is designed to be as intuitive as possible. The following FAQ is designed to guide you through the various areas of the CAMPR software. If this FAQ does not answer your questions, you can use the contact form or contact us on our social media accounts.

Frequently Asked Questions (FAQ)

Where is CAMPR hosted?

CAMPR is hosted in the SaaS version by a leading web hosting service provider and data center operator in Germany. Your data is stored exclusively on servers in a German datacenter.

Are my data secure?

Each workspace is created as its own encrypted container. The data itself is encrypted in the database. Access to data from another workspace or project is therefore impossible.

The data transfer between the application and our datacenter takes place via encrypted transfer protocol https.

Does CAMPR conform GDPR?

According to GDPR, personal and customer-related data are not passed on to third parties or processed by us for advertising purposes.

CAMPR will only contact you with your explicit consent.

What happens to my chat data?

You communicate with us via LiveZilla. That means the chat server is hosted on our own servers in Germany. We do not share any content or connection data with third parties, you can always get a copy of your communication with us via email.

Does CAMPR support two-factor authentication?

CAMPR supports 2FA via google 2 step verification. All you need to do is activate 2FA in your account and install the google Authenticator app.  Use of tools like ubikey is in preparation

SaaS Virtual server

You share a common server with others for your projects. To host CAMPR on your own cloud server ask us for an offer.

SaaS Dedicated server

You run your own server for your projects.

On Premise installation

You install CAMPR on your own server. This makes sense if, for example, you are unable to use their networks during customer deployments due to data protection regulations. You can use any Linux- or Mac-based computer and connect your team via WIFI hotspot, local network or VPN.

How to create an account?

To create a CAMPR account, simply fill out the form on campr.cloud/register and click on the activation link in your email. 

How to set up a new workspace? 

If you want to have additional workspaces besides the beta-workspace, you can simply login, go to “WORKSPACES” in the top menu and click “Create new Workspace” above the list of your workspaces.

What is a workspace?

A workspace is your central place to work with people in your or other projects. Access all your projects with one login. 

Your workspace vs. workspaces you are part of

  • your workspaces were created by you. As workspace owner you have extensive rights and can create new projects in them.
  • in workspaces you are part of you can see all projects to which other Project Managers have invited you

How to set up a new project?

You can set up a new project in a new or existing workspace that you are the owner or at least administrator of. Simply go to the project section of your workspace dashboard and click on “NEW PROJECT”. A wizard will guide you through the entire process of creating your new project and, depending on the size and complexity of your project, suggest the modules required for your project. Here you also have the possibility to customize your workspace or project with your own logos, which will be used later in all reports. After creating the project, we recommend that you work through the tasks stored in the Task section to set up your working environment.

When will my new project start?

After your new project has been created, it has the status ‘Not started’. Your project will be started if you have at least one active task and your project contract has been checked and frozen. After that your project is in the status ‘Started’.

How to invite new team members to your project?

You can invite team members through the organization module. Go to the project you want to invite the new team member to, go to the “Organization”-module and click on “Invite member to workspace”. The invited will receive an email and can either add his existing account to the project or simply sets up a new one.

When will my project be completed?

After all tasks in the project have been completed and the Project close down report has been filled, your project will be set to ‘Finished’.

What is a project contract?

The project contract is a framework agreement between the project manager and the project sponsor. It contains a description of the project as well as the further details such as limitation, objectives, non-objectives, dates and budgets. 

What does it mean to freeze the project contract?

Once the project contract is frozen, it cannot be edited anymore.The reason is simply put, that the agreement is meant to set the foundation of the project. After freezing the project contract, the project is started.

How do I schedule a phase?

You can simply schedule a phase in the module “Phases&Milestones”. Click on the button “Add new Phase” on the right and fill out the required information. Required information include the title, dates and the person responsible for the phase.

How can I plan a milestone?

The milestone represents important events in your project such as production ramp up or a roofing ceremony. Schedule them through the module “Phases & Milestones” by clicking the “Add new Milestone” button and filling out the required information: Title, Base due date and the responsible person. Important milestones can be marked as key milestones and are displayed in the status report.

How can I create a task?

Go to “Task management” in the left sidebar menu to see an overview of existing tasks. If you just created a new project, you will already find five tasks that will help you get started. To create a new task, go to “Add new Task” in the top right corner and fill out the required information.

How can I allocate work?

There are two ways to allocate work and responsibilities – through the task management and the RASCI module. YOu can set up the responsibilities when setting up or editing a task by selecting your project members for various roles. A more efficient way is the RASCI matrix where your project members and all tasks are displayed in a matrix and you can simply select the roles in dropdown menus.

What is RASCI?

RASCI is an acronym for the specific roles within a task: Responsible, Accountable, Support, Consulted, Informed

What is a distribution list good for?

A distribution list consists of a group of team members to whom specific meeting reports are sent. In this way, you avoid sending reports according to the watering can principle, but address only the target group.

How do I create a distribution list?

You can create a distribution list in the Organization module. You can find the button “create distribution list” above the list of members. Each distribution list adds a new column to the list where you can select who should be part.

How to add a meeting?

Go to the meeting module and click on “create new meeting”. You can now select date and time, set the agenda, add documents and various infos or decisions. Select a distribution list to invite the participants.

How do I add project members that are not part of a distribution list?

You have the possibility to edit the distribution list for the meeting. You can find the button in the top right corner and simply add single project members.

How can I create and send a status report?

The module “Status Report” takes the information of all other modules and creates a report you can export and present. It allows you to see the current project status in regards to schedule, risks, budgets and task condition. You can create a new status report with very few clicks. Go to the status report module and click on “create new status report” in the top left corner. To send it out, save the report and click on “email report”. It will be automatically sent to the members of the status report distribution list (a list that is preset and can be edited in the Organization module).

  • The central to-do list is used to document the agreed or necessary to-dos during your project. They differ from tasks in the sense that to dos are simpler or do not need the same level of cooperation as a task or a workk package.
  • With the Info module, you can document general information related to your project or your team. Information such as changes to the project scope, new team members joining, new events planned etc.
  • In the Decisions module, you can document the decisions made during project execution.
  • Todos, infos and decisions can either be created directly in the respective module or in the meeting report, after sending the report, the entries can be found in the individual modules.

Check out our feedback tool and see if other people had a similar idea. You can either vote on the idea or create your own (if you think it differs significantly enough). If you want to put your idea into practice, check out our GitHub and get access to our code.

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